Refund Policy
Refunds for Subscriptions
- For subscription-based services, we offer a 30-day money-back guarantee. If you are not satisfied with our service within 30 days of your initial subscription, you may request a full refund.
- Refund requests beyond the 30-day period will be considered on a case-by-case basis and may be subject to prorated refunds.
Refunds for One-Time Purchases
- For one-time purchases, refunds may be available if the service or product purchased is found to be defective or fails to meet the specified requirements.
- Refund requests for one-time purchases should be made within 30 days of purchase.
Refund Process
- To request a refund, please contact our customer support team at info@tams.ai. Provide details about your purchase and the reason for the refund request.
- Once your refund request is received and approved, we will process the refund to the original payment method within 30 business days.
Cancellation Policy
Subscription Cancellation
- You may cancel your subscription at any time. The cancellation will be effective at the end of the current billing cycle.
- To cancel your subscription, log in to your account and follow the cancellation instructions, or contact our customer support team for assistance.
Effect of Cancellation
- Upon cancellation, you will retain access to the services until the end of the current billing period.
- No further charges will be incurred after the cancellation date.
Contact Us
If you have any questions or need further assistance regarding our Refund/Cancellation Policy, please contact our customer support team at info@tams.ai.